Our software is FREE for all U.S. Non-Profit Organizations (NPO) customers.



  1. Please register an account with our Portal.
  2. Create a support ticket. (Choose Help Topic -> [Licensing – NPO])
  3. Follow the instructions provided by the support ticket.



  1. All U.S. Government Departments
    Department of States, Department of Energy, Department of States, etc.
  2. All U.S. Armed Forces/Recruiting Offices/ROTC Cadets
    U.S. Army, U.S. Navy, U.S. Space Force, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, etc.
  3. All U.S. Law Enforcement Agencies (LEA)
    Federal Bureau of Investigation, Los Angeles Police Department, Seattle Fire Department, etc.
  4. All U.S. National Laboratories
    Argonne National Laboratory, Oak Ridge National Laboratory, Pacific Northwest National Laboratory, Sandia National Laboratory, etc.
  5. All U.S. Educational Institutions (IT Admin Staff Only)
    Middle School, High School, East Los Angeles College, Washington State University, University of Washington, Massachusetts Institute of Technology, etc.
  6. All U.S. Non-Profit Business Entities (IRS 501. c)
    Apache Software Foundation, Bank of America Charitable Foundation,, Apache Software Foundation, The GE Foundation, etc.
  7. *Special Approved by our staff
    Individuals, businesses, organizations, etc.

*: A special permission may be required.
All NPO customers MUST comply with the United States EAR/ITAR/OFAC



  1. If any coupons are currently available, they should be listed under the Portal -> CICB -> Coupon.

  2. All NPO customers can request a coupon under the Portal -> CICB -> Coupon -> NPO. Then click the “Request” button, and a coupon will be generated immediately.

  3. Only validated NPO accounts can request an NPO coupon.

  4. NPO account validation must be completed annually before the coupon request.

  5. Each NPO account can only request one coupon per day.

  6. The coupon must be redeemed on the same day it is generated.

  7. The total number of clients per coupon should be less or equal to 100.

  8. If the number of clients is greater than 100, please get in touch with our technical support to request a special coupon.



  1. The NPO license is NOT for profitable businesses, defense contractors, or government contractors. They need to pay for the license.
  2. The NPO license is NOT for individual use, nor transferable or applicable to others.
  3. The NPO license is renewed annually. You must renew it once a year with a very easy self-help step similar to getting a trial license.
  4. The NPO license is granted based on need.
  5. The NPO license is granted to entities registered in the U.S.
  6. The NPO license is free of charge; this policy is subject to change at any time without prior notification.
  7. If your account has been verified via a top-level domain such as .gov/.mil/.int/.edu, you can add a license via Portal -> CICB -> License.

Freedom is a precious gift, a privilege earned through struggle and perseverance. It's not a license to do whatever we please, but a responsibility to build a better future.

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Business Hours

Monday - Friday

10;00 a.m. to 10:00 p.m. PDT


11700 Mukilteo Speedway

STE 201-1100

Mukilteo, WA 98275